Internal Affairs Unit

The Internal Affairs Unit supports the missions of the agency by enforcing department standards and ensuring the Constitutional rights of offenders are protected.

* Internal Investigations: The Internal Affairs Unit is responsible for conducting administrative investigations into allegations of unlawful and sexual harassment, use of force incidents, background investigations, worker’s compensation claims, and other policy violations. This unit assists in drafting and updating agency polices, to include, but not be limited to the Statewide Grievance Procedure and Offender Discipline policies and also conduct training related to any changes in policy and procedure.

In FY 15, the Internal Affairs Unit processed the following: 507 Workers Compensation Cases, 152 employee Misconduct Cases, 37 Sexual Harassment Cases, reviewed 2,261 Use of Force reports, 60 Unlawful Harassment Cases, 53 Background Investigations, 3 Unlawful Retaliation Cases, and 9 Negligence Cases.

* Inmate Concerns: The Internal Affairs Unit is also responsible for protecting the Constitutional rights of offenders through the grievance and disciplinary appeals processes. In FY 15, Internal Affairs Agents and Investigators processed 5,754 inmate Grievance Appeals and 2,800 inmate Disciplinary Appeals.


The Ombudsman Unit serves as the liaison between the community and the GDC. The unit provides families, friends, attorneys, and special interest groups a point of contact for concerns about the care and safety of an individual or group of offenders. The unit documents and makes appropriate referrals within the agency of each complaint. The Ombudsman may be contacted by telephone, electronically, or United States mail.

In FY 15, the Ombudsman Unit fielded 11,522 inquiries.

The Ombudsman Unit may be contacted at: The Ombudsman Unit may be contacted at: (478) 992-5358 or

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